Effective Date: January 2025
Last Updated: January 2025

 

These Terms and Conditions (“Terms”) govern your access to and use of the website www.shopatforest.com (the “Site”) and any products or services provided by My Forest Pte. Ltd. (“FOREST”, “we”, “us”, or “our”).

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

 

1.  SCOPE OF SERVICES

FOREST operates as both a retail and corporate gifting provider. Our offerings include luxury scarves, accessories, and bespoke corporate gifting collections. Customization requests, design consultations, or bulk orders may be subject to separate written agreements between FOREST and the client.

2.  PURCHASES AND PAYMENTS

By placing an order, you confirm that all information provided, including billing and shipping details, is true and complete. You represent that you are authorized to use the payment method provided.

All prices are listed in Singapore Dollars (SGD) unless stated otherwise. FOREST reserves the right to modify prices, products, and availability at any time without notice. Orders may be refused or cancelled due to suspected fraud, errors, or unavailability.

Custom-made and personalized products are non-refundable and non-exchangeable once production begins, except in cases of manufacturing defect acknowledged by FOREST.reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

3. SHIPPING & DELIVERY

Delivery timelines are indicative and may vary based on location, customs clearance, or courier delays. FOREST will not be liable for delays caused by third-party carriers or events beyond our control.

International customers are responsible for any applicable import duties, taxes, or customs fee.

4. INTELLECTUAL PROPERTY 

All content on this Site — including text, designs, logos, images, and product concepts — is the property of My Forest Pte. Ltd. and protected by Singapore and international copyright and trademark laws.
No part of this Site or its materials may be reproduced, modified, or distributed without written permission from FOREST.

5. DATA PROTECTION AND PRIVACY 

Your privacy is important to us. FOREST complies with the Personal Data Protection Act (Singapore) and applicable international data protection laws such as the GDPR.
By using our Site or making a purchase, you consent to the collection and use of your data as described in our [Privacy Policy].

We may share your information with trusted service providers (e.g., logistics, payment processors) solely to fulfill your order. We do not sell or trade customer data.

6. LIMITATION OF LIABILITY 

To the fullest extent permitted by law, FOREST, its directors, employees, and partners shall not be liable for any indirect, incidental, or consequential damages arising from:

Use or inability to use the Site or Service;
Delays or delivery issues caused by third parties;
Unauthorized access to your account or information;
Product defects arising from misuse or alteration by the customer.

In any event, FOREST’s total liability shall not exceed the total amount paid for the relevant order.

7. THIRD - PARTY LINKS 

Our Site may include links to third-party websites. FOREST is not responsible for the content, policies, or practices of such external sites. Accessing them is at your own discretion and risk.

8. TERMINATION

We reserve the right to suspend or terminate your access to our Site at any time without notice if you breach these Terms or engage in unlawful activity.

9.  GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles.
All disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. CHANGES TO TERMS

We may update these Terms periodically to reflect changes in our business or legal obligations. Updates will be posted on this page with a revised effective date. Continued use of the Site after such changes constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please Contact Us.